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Fletcher Building’s corporate website required an integrated story that connects its many businesses, countries, brand products and projects.
One of many challenges was to keep the site shallow and simple while doing justice to the richness and depth of the business.
When you are as big and diverse as the Fletcher Building Group, the challenge is to present an integrated story that connects the many businesses, countries, brands, products and projects. Our website brief was to showcase the huge difference Fletcher Building is making to the communities it works in, its people and their careers and for its shareholders.
We started by developing personas, giving us total clarity on our audiences and defining specific user journeys for each. An audience-needs driven information architecture was developed to keep the site shallow, allowing most content to be within two clicks of home.
Storytelling starts on the home page, offering a cross-business perspective before driving audiences into business line, and/or specific business discipline stories. An extensive tagging exercise allows associate content to be presented, helping audiences make connections across the business, projects and communities.
The design reinforces the brand story, using a variety of colour, language, photography, animation and infographic approaches to engage audiences.
The site has become the source for everything happening at Fletcher Building. Dynamic content is encouraging audiences to stay longer, engage with more pages and come back more often than the previous Fletcher Building site.
See also: Fletcher Building Annual Report 2018